BetterHelp Group Sessions

BetterHelp is the world’s largest therapy platform that aims to make professional therapy accessible, affordable, and convenient. As a Visual Designer on the Product Team, I built and maintained the brand’s visual system and features while resolving critical user needs.


Group Sessions

Problem: My team and I were tasked with building a group therapy experience that flowed seamlessly and intuitively with the BetterHelp product to improve client feedback and retention.

Solution: Our goals for building Group Sessions were:

  1. Make group sessions feel balanced. Group sessions should be distinguishable from individual sessions, but still integrate seamlessly into the BetterHelp experience.

  2. Make group sessions intuitive and attractive. Users should be able to easily navigate this experience with little friction, and each design decision should be attractive and intentional.

  3. See statistically significant lifts in one or more of the following categories: client feedback, client conversion, client and therapist retention, live session usage, and group therapy usage.


Disclaimer: These images are the property of Compile Inc. and Teladoc Health Inc. They cannot be recreated, downloaded, copied, linked to, or edited in any manner or form for any commercial use without the express written permission of Compile Inc. or Teladoc Health Inc.